Retail Services Associate (China)
Axi(15 hours ago)
About this role
Axi is a global brokerage company specializing in Foreign Exchange, CFDs, and financial spread betting, with a focus on providing comprehensive trading experiences. The role involves engaging with customers to drive growth, improve onboarding, increase retention, and maximize customer lifetime value through marketing and strategic customer management.
Required Skills
- Customer Service
- Sales
- CRM
- Forex Trading
- Client Management
- Communication
- Marketing
- Retention
- Churn Reduction
- Financial Markets
About Axi
axi.comAxi is a global online forex and CFD broker that gives retail and institutional traders access to currency pairs and CFDs across indices, commodities, metals and cryptocurrencies. It provides popular trading platforms (MetaTrader desktop, web and mobile), tight spreads and fast execution plus value‑added tools such as VPS hosting, advanced charting and trade analytics. Axi operates under multiple regulatory regimes with segregated client funds and risk protections, and complements its trading offering with market research, educational resources and multi‑channel customer support.
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