Retention Account Manager, SMB
Block
About this role
Block is a technology company that provides omnichannel solutions for small and medium-sized businesses, integrating financial services and tools to help sellers grow and compete in the global economy. They serve merchants of all sizes, from startups to enterprise-scale businesses, focusing on innovative commerce and financial services.
Skills
About Block
block.xyzBlock, Inc. builds technology to increase access to the global economy by connecting businesses and consumers across commerce, payments, and financial services. Its ecosystem includes Square (merchant point‑of‑sale, payments, hardware and business tools), Cash App (peer‑to‑peer payments, banking, investing and crypto), Afterpay (buy‑now‑pay‑later), TIDAL (music streaming), Bitkey (blockchain/security products) and Proto (R&D and product incubation). Block offers payments processing, merchant services, lending, payroll, subscriptions, developer APIs and integrated hardware aimed at simplifying commerce for small businesses and individuals. The company emphasizes developer-friendly tools and consumer apps to expand financial inclusion globally.
Recent company news
The BlockMastercard launches global crypto partner program with Binance, Ripple and more
24 hours ago
The GuardianCurrent and former Block workers say AI can’t do their jobs after Jack Dorsey’s mass layoffs: ‘You can’t really AI that’
4 days ago
Business InsiderBlock employee says the company dangled a 75% pay raise to get her to stay after layoffs — but she decided to quit
6 days ago
WIREDJack Dorsey Is Ready to Explain the Block Layoffs
6 days ago
AP NewsFintech company Block lays off 4,000 of its 10,000 staff, citing gains from AI
2 weeks ago
About Block
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Block.
Salary
$107k – $147k
per year