Retention Account Manager

The Retention Account Manager at Solera plays a critical role in preventing customer churn and protecting recurring revenue by managing accounts at risk of cancellation. This high-activity, performance-driven position involves executing collections strategies, recovering past-due balances, and maintaining consistent outbound engagement to convert at-risk accounts into retained customers. The role requires strong commercial instincts and the ability to collaborate cross-functionally to resolve account issues and ensure strict adherence to operational processes.