Retention & Case Management Specialist - 12 months contract
The Access Group(1 month ago)
About this role
Temporary 12-month role within Access Group’s Customer Success function focused on supporting customer retention and renewals. The position sits at a growing UK-headquartered business management software provider and operates in a hybrid working model. The role includes company benefits such as annual leave, private healthcare, life insurance, and charity days.
Required Skills
- Customer Service
- Case Management
- Data Analysis
- Reporting
- Presentation
- Communication
- Organization
- Teamwork
- Time Management
- Retention
About The Access Group
theaccessgroup.comAccess helps more than 100,000 customers transform the way their business software is used, giving every employee the freedom to do more of what’s important.
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