Retention Representative
MyHeritage(1 month ago)
About this role
The Retention Representative at MyHeritage is a member of the Retention team focused on supporting the company’s global customer base and promoting ongoing subscription engagement. The role is based in Tel Aviv and contributes to MyHeritage’s mission of helping people discover their family history. The position is offered within a young, collaborative environment with a hybrid work model and flexible shifts.
Required Skills
- Communication
- Customer Retention
- Sales
- Telemarketing
- Problem Solving
- Empathy
- English Fluency
- Proactivity
- Independence
- Multilingual
About MyHeritage
myheritage.comMyHeritage is a global family history platform that helps people build family trees, research genealogy, and discover relatives using a large collection of historical records and DNA testing. It sells at‑home DNA kits for ancestry and matching, and provides automated record matches, search tools, and access to billions of historical documents to help trace lineage. The service also includes AI-powered photo tools (for enhancement, colorization, and animation) and multilingual support for users worldwide. Individuals and researchers rely on MyHeritage for its integrated genealogy tools, DNA matching network, and extensive record collections.
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