Retention Representative
MyHeritage
About this role
The Retention Representative at MyHeritage is a member of the Retention team focused on supporting the company’s global customer base and promoting ongoing subscription engagement. The role is based in Tel Aviv and contributes to MyHeritage’s mission of helping people discover their family history. The position is offered within a young, collaborative environment with a hybrid work model and flexible shifts.
Skills
About MyHeritage
myheritage.comMyHeritage is a global family history platform that helps people build family trees, research genealogy, and discover relatives using a large collection of historical records and DNA testing. It sells at‑home DNA kits for ancestry and matching, and provides automated record matches, search tools, and access to billions of historical documents to help trace lineage. The service also includes AI-powered photo tools (for enhancement, colorization, and animation) and multilingual support for users worldwide. Individuals and researchers rely on MyHeritage for its integrated genealogy tools, DNA matching network, and extensive record collections.
Recent company news
MyHeritage BlogMyHeritage 2025 Year in Review
Dec 30, 2025
CTechMyHeritage seeks $1 billion sale as Francisco Partners tests exit
Dec 24, 2025
YnetnewsMyHeritage on the sale block for $1B
Dec 24, 2025
Business WireMyHeritage Upgrades Its Consumer DNA Tests to Whole Genome Sequencing
Oct 14, 2025
Bloomberg.comFrancisco Partners Is Said to Mull $1 Billion Sale of MyHeritage
Dec 18, 2025
About MyHeritage
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for MyHeritage.
Salary
$75k – $100k
per year