Renewals & Retention Manager (Portuguese Speaking)

New Relic

3 months ago

3.5 on Glassdoor

Atlanta, GA

Hybrid

Full Time

Manager

1 applicant

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About this role

The Renewals & Retention Manager at New Relic drives customer loyalty and revenue growth by focusing on renewal, retention, and expansion within the existing customer base. The role sits at the intersection of Customer Success, Sales, and Product and supports the company’s product-led growth model. It requires strong collaboration across teams and engagement with executive-level customer stakeholders to maintain and grow relationships.

Skills

Qualifications

PMPCSMCSPO

About New Relic

newrelic.com

New Relic is a cloud-based, all‑in‑one observability platform (New Relic One) that helps engineers monitor, debug, and improve their entire software stack. It combines APM, infrastructure and container metrics, distributed tracing, logs, dashboards, alerts, and many integrations into a single UI and query language, with Quickstarts that make instrumentation fast. Offered as SaaS with a free tier (no credit card required), New Relic is built for developers and operations teams to accelerate troubleshooting, optimize performance, and gain end‑to‑end visibility across services and cloud environments.