Renewals & Retention Manager (Portuguese Speaking)
New Relic(1 month ago)
About this role
The Renewals & Retention Manager at New Relic is responsible for securing and growing the existing revenue base within a product-led growth model. This role sits at the intersection of Customer Success, Sales, and Product and focuses on driving retention, adoption, and expansion while fostering cross-functional alignment. The position is quota-carrying and emphasizes strategic customer relationships and leadership to influence outcomes.
Required Skills
- Renewals
- Retention
- Negotiation
- Churn Mitigation
- Expansion
- Upselling
- Customer Success
- Adoption
- Onboarding
- Advocacy
+11 more
Qualifications
- PMP
- CSM
- CSPO
About New Relic
newrelic.comNew Relic is a cloud-based, all‑in‑one observability platform (New Relic One) that helps engineers monitor, debug, and improve their entire software stack. It combines APM, infrastructure and container metrics, distributed tracing, logs, dashboards, alerts, and many integrations into a single UI and query language, with Quickstarts that make instrumentation fast. Offered as SaaS with a free tier (no credit card required), New Relic is built for developers and operations teams to accelerate troubleshooting, optimize performance, and gain end‑to‑end visibility across services and cloud environments.