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© All Rights Reserved. ApplyBlast.com
MyHeritage
MyHeritage is seeking a Retention Representative to engage with paying customers, understand their concerns, and offer solutions to retain their subscriptions, thereby helping customers continue their family discovery journey. The role emphasizes communication skills and customer focus within a supportive team environment.
MyHeritage is a global family history platform that helps people build family trees, research genealogy, and discover relatives using a large collection of historical records and DNA testing. It sells at‑home DNA kits for ancestry and matching, and provides automated record matches, search tools, and access to billions of historical documents to help trace lineage. The service also includes AI-powered photo tools (for enhancement, colorization, and animation) and multilingual support for users worldwide. Individuals and researchers rely on MyHeritage for its integrated genealogy tools, DNA matching network, and extensive record collections.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MyHeritage.
MyHeritage didn’t post a salary, so this is our estimate from similar listings.
Oct 14, 2025
