Inside Sales Representative - Retention
Aura(4 days ago)
About this role
Aura is seeking full-time Inside Sales Representatives - Retention to join their remote team. The role involves engaging with customers to retain subscriptions, address concerns, and identify upsell opportunities, helping to build a safer internet by supporting Aura's digital safety products.
Required Skills
- Sales
- Retention
- Customer Service
- Communication
- Upselling
- Proactive Support
- Industry Knowledge
- Active Listening
- Solution Selling
About Aura
aura.comAura is a consumer-focused digital safety company that provides intelligent protections for the whole family to guard identities, finances, devices, and sensitive data. Its platform bundles identity-theft monitoring and remediation, credit and financial alerts, dark‑web scanning, device security (VPN/antivirus), password management and parental controls to detect and resolve fraud across people and devices. Plans include access to fraud-resolution specialists and up to $1M in identity-theft insurance for eligible losses, and Aura offers a 14‑day free trial and family-oriented coverage.
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