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Cogeco Media
The Retention Specialist is a hybrid role based in Burlington, ON, focused on providing excellent customer service to build loyalty and create lasting value-based relationships. The position involves handling inbound and outbound inquiries to maximize retention and sales opportunities while resolving customer issues. Specialists are expected to demonstrate strong negotiation skills and resilience to save customers from disconnecting services and to exceed performance targets.
Cogeco Média, l’un des plus grands radiodiffuseurs au Québec, exploite 21 stations de radio au Québec et une en Ontario.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cogeco Media.
Cogeco Media didn’t post a salary, so this is our estimate from similar listings.