Retentions Consultant
Old Mutual Limited
About this role
A Customer Retention Representative at Old Mutual handles the processing of policy cancellation and surrender requests and manages inbound and outbound customer calls. The role focuses on supporting customer retention by applying product and policy knowledge to recommend appropriate solutions. The position works within the insurance business unit to maintain accurate retention records and uphold company service standards.
Skills
Qualifications
About Old Mutual Limited
oldmutual.comOld Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers.
Recent company news
Yahoo FinanceWhile institutions own 49% of Old Mutual Limited (JSE:OMU), retail investors are its largest shareholders with 51% ownership
Dec 9, 2025
Simply Wall StInvestor Optimism Abounds Old Mutual Limited (JSE:OMU) But Growth Is Lacking
1 month ago
Investing.comS&P raises Old Mutual’s national scale credit rating to ’zaAA+’
Nov 19, 2025
Yahoo FinanceOld Mutual Limited's (JSE:OMU) Stock On An Uptrend: Could Fundamentals Be Driving The Momentum?
Jan 4, 2026
AfricanFinancialsOld Mutual Limited (OMU.mw) 2023 Presentation
Apr 14, 2025
About Old Mutual Limited
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Old Mutual Limited.
Salary
$51k – $69k
per year