Customer Care Coordinator
TruGreen LawnCare(1 month ago)
About this role
Customer Care Representative responsible for handling inbound and outbound calls to resolve customer concerns and follow-up requests. Acts as a liaison between branches and customers to maintain high levels of customer satisfaction and retention. The role supports customer data maintenance and may contribute to branch projects and reporting on customer feedback.
Required Skills
- Customer Service
- Call Handling
- Data Entry
- Microsoft Office
- Problem Solving
- Customer Retention
- Upselling
- Escalation
- Reporting
Qualifications
- High School Diploma/GED
- Associate's Degree (Preferred)
About TruGreen LawnCare
trugreen.comNeed lawn care maintenance or treatment services? TruGreen's your go-to for personalized lawn care. Click here or call us at 800-464-0171 to learn more.
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