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Revenue Operations Analyst at Zendesk - ApplyBlast

Revenue Operations Analyst

Zendesk

3 months ago

3.7 on Glassdoor

Madison, Wisconsin, United States

Hybrid

Full Time

Junior

0 applicants

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About this role

A Revenue Operations Analyst at Zendesk supports the sales organization by managing commerce-to-cash processes, ensuring deal compliance, and streamlining professional services billings. The role involves advising on pricing models, preparing strategic deals for management review, and driving process improvements through automation and reporting. Candidates will collaborate with cross-functional teams including Sales, Finance, and Legal to ensure accurate billing and SOX compliance.

Responsibilities

Ensure timely and accurate billing for professional and managed services
Advise sales reps on deal flow and compliance with revenue recognition policies
Prepare non-standard deals for management review and enable best practices
Drive process improvement and automation through ad-hoc reporting projects
Ensure SOX compliance by assisting with monthly and quarterly close items

Skills

Qualifications

Bachelor's degree in Business or Finance

About Zendesk

zendesk.com

Headquarters

San Francisco, California, United States

Company Size

5001-10000 employees

Founded

2007

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Discover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.