RMS Service Quality Engineer
Mark43
About this role
Mark43 is hiring an RMS Service Quality Engineer to join our Customer Success team. The role focuses on ensuring the reliability, performance, and quality of our Reports Management System services used by public safety agencies. This remote-friendly position involves collaborating with Engineering to maintain mission-critical systems and support officers and the communities they serve.
Skills
About Mark43
mark43.comMark43 is a cloud-native public safety operations platform that helps police, fire, and EMS agencies work smarter, respond faster, and keep communities safer. Its integrated suite — including computer-aided dispatch (CAD), records management (RMS), mobile, evidence management, and analytics — streamlines workflows, improves interoperability, and delivers data-driven insights. Built for security, scalability, and modern user-centered design, Mark43 aims to reduce manual work, accelerate investigations, and improve operational performance for public safety organizations.
Recent company news
Police1Mark43 expands UK presence with new Manchester office
Oct 22, 2025
GovTechMark43 Launches Its First Cybersecurity Tool for Public Safety
Oct 7, 2025
Emergency Services TimesMark43 opens UK headquarters in Manchester
1 month ago
MediumMark43 co-founder on revolutionizing police technology and scaling startups
Jun 20, 2019
PR NewswireMark43 Announces Partnership with Location Technology Company what3words, Bringing Additional Precision and Accuracy to its Computer-Aided Dispatch
Aug 31, 2021
About Mark43
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Mark43.
Salary
$119k – $175k
per year
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