Directmeds
The RXRoute Support Agent is a frontline customer service role responsible for providing responsive and professional assistance to patients, clients, and pharmacy partners. The position involves managing incoming requests, resolving issues, creating replacement orders, and proactively communicating about product availability or delays. This remote role requires strong organizational skills, attention to detail, and a customer-first mindset to ensure a positive experience for all stakeholders.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Directmeds.
Right around the average for this role