SAL Advocate - Bilingual
S C A N(19 days ago)
About this role
The role involves serving as an advocate and primary contact for members, assisting with questions and concerns about benefits, eligibility, claims, and referrals. It is a remote position focused on providing superior customer service to improve member satisfaction and support the organization’s mission to care for older adults.
Required Skills
- Customer Service
- Medicare
- Benefits Explaining
- Telephone Etiquette
- Data Entry
- Communication
- Problem Solving
- Healthcare Industry
- Insurance
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