San Isidro Ventas

Philip Morris International(1 month ago)

Lima, PeruOnsiteFull TimeJunior$54,800 - $73,975 (estimated)Technical Support

About this role

The Advisor I, Technical Support is responsible for responding to basic and routine technical inquiries, assisting external users with their technical products, and solving related problems. This role requires troubleshooting customer issues, following escalation paths, and ensuring a high level of customer satisfaction through effective communication and support.

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Required Skills

Technical Support
Customer Service
Troubleshooting
Problem Solving
Communication

Qualifications

Associate’s Degree in Related Technical Discipline

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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