SAP CX Operations Analyst
Harrods
About this role
The SAP CX Operations Analyst role involves supporting customer-focused technology systems at Harrods, providing first and second line support, troubleshooting, and collaborating across departments to enhance customer experience and system performance.
Skills
About Harrods
harrods.comHome to over 3,000 brands, shop designer fashion and accessories, luxury beauty, fine jewellery and watches, food, furniture and more – in-store and online.
Recent company news
The Business of FashionPRADA Client Advisor WRTW, Harrods - London, United Kingdom job with Prada | 306628
2 days ago
BritannicaMohamed al-Fayed | Biography, Harrods, Dodi, & Facts | Britannica Money
1 week ago
BBCHarrods: Hackers contact firm after 430,000 customer records stolen
Sep 28, 2025
The GuardianHarrods faces legal action over £1-a-head dining charge not going to staff
2 weeks ago
ForbesHarrods Bucks Luxury Woes And Points To Stability After Tough Year
Oct 6, 2025
About Harrods
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Harrods.
Salary
$43k – $59k
per year