Hitachi

SAP Incident Delivery Manager

Hitachi(2 months ago)

RemoteFull TimeSenior$129,458 - $174,685 (estimated)IT Service Management
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About this role

Hitachi Energy is hiring an SAP Service Delivery Manager to support a growing SAP Center of Excellence in Krakow, Poland. The role focuses on overseeing SAP application support delivery and ensuring service continuity for business users. The position is full-time and offers remote work within the Poland location.

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Required Skills

  • SAP AMS
  • Service Delivery
  • Incident Management
  • Major Incident
  • SLA Management
  • ITSM
  • Stakeholder Communication
  • Escalation Management
  • Post-Incident Review
  • Process Improvement

+5 more

Qualifications

  • Bachelor’s Degree
  • Master’s Degree
Hitachi

About Hitachi

hitachienergy.com

Hitachi Energy is a global energy technology company dedicated to powering the transition to a more sustainable, secure, resilient and affordable electricity system. It provides high-voltage products and systems (transformers, switchgear, HVDC), grid integration and automation, digital platforms and lifecycle services to utilities, industries and renewable developers. Hitachi Energy helps customers integrate renewables, modernize transmission and distribution networks, optimize operations and accelerate decarbonization at scale.

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