Security and Login Assistance Representative - (Spanish Speaking)

Interactive Brokers(1 month ago)

HybridFull TimeJunior$66,816 - $88,695 (estimated)Client Services

About this role

A Security Support Specialist at Interactive Brokers (UK) provides client-facing technical assistance for the firm's security and authentication systems, including help with the two-factor authentication smartphone app. The role requires fluent Spanish and English and involves identifying, escalating, and managing security-related issues while adhering to protocols. Based in London with a hybrid working model, the position supports clients via phone, chat and tickets and contributes to maintaining secure client access.

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Required Skills

Client Service
Problem Management
Security Protocols
Two-Factor Authentication
Smartphone Apps
Issue Escalation
Secure Login
Spanish
English
Windows

+7 more

About Interactive Brokers

interactivebrokers.com

Interactive Brokers (IBKR) is a global electronic brokerage that provides direct market access and trading solutions for individual traders, investors, advisors and institutions across stocks, options, futures, currencies, bonds, mutual funds and ETFs. The firm offers advanced trading platforms, APIs and algorithmic tools alongside professional order execution with transparent, low commissions and competitive financing/margin rates. IBKR emphasizes technology-driven infrastructure, risk management and reporting, plus broad international market coverage to support best execution and institutional-grade services.