Self Service Implementation Specialist - Freelance Project
Invisible Agency
About this role
The Self-Service Implementation Agent supports plan sponsors during onboarding by providing timely, high-quality guidance as users navigate the client platform. The role focuses on quickly responding to inquiries, clarifying requirements, unblocking progress, and reinforcing standardized processes rather than owning onboarding end-to-end. Success requires strong communication, comfort in a fast-paced, high-volume environment, and a commitment to reliable service.
Skills
About Invisible Agency
invisibletech.aiInvisible AI (Invisible Technologies) is an enterprise AI services firm that helps organizations "make AI work" by turning models into reliable, production-ready systems. They combine human-in-the-loop expertise, data engineering, and MLOps to train, evaluate, and operationalize models—claiming to have helped train over 80% of the world’s top AI models. Invisible supports the full model lifecycle (data collection and labeling, fine-tuning, testing, and deployment) so companies can integrate AI safely and at scale. The company recently announced a $100 million fundraise to expand its offerings.
Recent company news
MeriTalkSharon Woods Lands at Invisible Technologies
Aug 22, 2025
Ad AgeSmall Agency Awards 2025: Winners
Jul 24, 2025
USA Today”SEO Blueprint 2026” Report Reveals Why 58% of Local Service Businesses Remain Invisible to Ready-to-Buy Customers
1 month ago
Times Higher EducationChinese agency uses ‘blind spot’ to offer ‘stress-free graduation’
Aug 22, 2025
ADWEEKWhy Agencies Offer More Strategy Than They Used to
Jul 8, 2025
About Invisible Agency
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Invisible Agency.
Salary
$12k
per year
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