Self Service Implementation Specialist - Freelance Project

Invisible Agency(28 days ago)

RemoteFull TimeJunior$12,000 - $12,000Implementation

About this role

The Self-Service Implementation Agent supports plan sponsors during onboarding by providing timely, high-quality guidance as users navigate the client platform. The role focuses on quickly responding to inquiries, clarifying requirements, unblocking progress, and reinforcing standardized processes rather than owning onboarding end-to-end. Success requires strong communication, comfort in a fast-paced, high-volume environment, and a commitment to reliable service.

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Required Skills

Client Support
Response Speed
Onboarding Guidance
Progress Monitoring
Issue Escalation
Timeline Management
Stakeholder Communication
Plan Design
Process Adherence
Workflow Tools

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About Invisible Agency

invisibletech.ai

Invisible AI (Invisible Technologies) is an enterprise AI services firm that helps organizations "make AI work" by turning models into reliable, production-ready systems. They combine human-in-the-loop expertise, data engineering, and MLOps to train, evaluate, and operationalize models—claiming to have helped train over 80% of the world’s top AI models. Invisible supports the full model lifecycle (data collection and labeling, fine-tuning, testing, and deployment) so companies can integrate AI safely and at scale. The company recently announced a $100 million fundraise to expand its offerings.