Implementation Specialist - Spanish Speaking

Roofr(20 days ago)

RemoteFull TimeSenior$77,000 - $89,000Customer Success

About this role

Roofr is seeking an experienced Onboarding or Customer Success Specialist to join their Implementation Team. This role focuses on designing and delivering a scalable customer onboarding experience that fosters fast time-to-value and long-term product adoption for new customers across multiple products. The ideal candidate is customer-centric and results-driven, thriving in high-volume environments while ensuring effective onboarding for customer retention and advocacy.

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Required Skills

Customer Onboarding
Customer Success
High-Volume Environment
Technical Training

About Roofr

roofr.com

Roofr is a web-based all-in-one software platform for roofing contractors that combines CRM, instant estimates, accurate roof measurement reports, proposal generation, payments/invoicing, and material ordering. It offers flexible plans from a pay-as-you-go free option to Pro, Premium, and Elite tiers so teams can scale from single users to data-driven businesses. Roofr emphasizes fast, accurate measurements (reports in as little as 2 hours), branded proposals that speed closing, and integrated job tracking and scheduling to streamline the end-to-end roofing sales and operations process.