Senior Account Manager, Higher Education

D2L(25 days ago)

HybridFull TimeSenior$106,680 - $144,223 (estimated)Sales

About this role

The Account Manager at D2L is responsible for ensuring long-term customer success and strategic alignment across assigned accounts, acting as a trusted advisor to drive retention and growth. The role focuses on aligning customer outcomes with D2L solutions, fostering executive relationships, and supporting the organization’s revenue objectives. The position requires close collaboration with internal teams and engagement with stakeholders at multiple levels to promote strong partnerships and measurable results.

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Required Skills

Renewals
Upselling
Cross Sell
Executive Alignment
Quarterly Reviews
Account Strategy
Forecasting
Risk Management
Proposal Development
Relationship Management

+1 more

About D2L

d2l.com

New Relic is a cloud‑based observability platform that provides full‑stack visibility into applications, infrastructure, logs, metrics, and distributed traces. Its New Relic One SaaS offering unifies telemetry, real‑time dashboards, alerting, and analytics (NRQL) so engineering and DevOps teams can detect, investigate, and resolve performance and reliability issues across cloud‑native and hybrid environments. The platform includes APM, infrastructure monitoring, log management, synthetic monitoring, and serverless/container integrations, and connects to major cloud providers and toolchains. Organizations use New Relic to speed root‑cause analysis, reduce downtime, and optimize resource usage by correlating operational data across the stack.