Senior Account Manager, Scale
Hootsuite(6 days ago)
About this role
A Senior Account Manager, Scale at Hootsuite is responsible for managing, retaining, and expanding a portfolio of accounts. They leverage platform and product knowledge to drive customer value, renewals, and growth in a digital-first, collaborative environment. The role involves cross-functional collaboration and a focus on customer success at scale.
Required Skills
- Customer Success
- Account Management
- Sales Forecasting
- Negotiation
- Communication
- Upsell
- Renewals
- Cross-sell
- Customer Engagement
- SaaS
About Hootsuite
hootsuite.comHootsuite is a social media management platform that centralizes scheduling, content creation, publishing, social listening, and analytics across multiple social networks. Its unified dashboard includes a content calendar, automation and approvals, team workflows, and performance reporting to help marketers plan campaigns, engage audiences, and measure impact. Hootsuite integrates with major social channels and third‑party tools and offers mobile apps plus enterprise features for collaboration, security, and compliance. Organizations of all sizes use it to streamline social operations and scale their social media strategy.
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