Senior Account Manager

Lyra Technology Group

10 days ago

Portsmouth, New Hampshire

Hybrid

Full Time

Senior

0 applicants

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About this role

A Senior Account Manager at Lyra Technology Group focuses on driving client satisfaction, retention, and growth by serving as a strategic partner. The role involves proactive client engagement, leading upsell and cross-sell conversations, and ensuring clients receive maximum value from their services.

Skills

Qualifications

4+ years of experience in client success, account management, or related B2B customer-facing roles2 years of management experienceFamiliarity with IT services, MSP environments, or technical support workflowsStrong communication and relationship-building skillsProficiency with CRM and account management tools (HubSpot preferred)

About Lyra Technology Group

lyratechgroup.com

Lyra Technology Group is a family (a “constellation”) of industry-leading technology service companies operating as an independent portfolio of businesses. Its operating companies deliver managed IT and device lifecycle services, along with broader technology solutions, to organizations across sectors. Each business is run by an experienced, autonomous management team focused on operational excellence, customer service, and scalable delivery. Lyra partners with organizations to simplify device management, improve IT reliability, and accelerate digital transformation.