Senior Agent, Customer Service (Arabic Speaker)
OKX(2 years ago)
About this role
A customer support role at OKX focused on serving global users of the crypto exchange and Web3 wallet products. The position is part of the operations/customer support function within a multinational team and supports service quality and customer engagement in a fast-paced environment.
Required Skills
- Customer Service
- Arabic
- English
- Digital Assets
- Call Center
- Time Management
- Typing
- MS Office
- Escalation
- Problem Solving
+1 more
Qualifications
- Diploma
About OKX
okx.comOKX is a global cryptocurrency platform that lets users buy, sell, trade and store Bitcoin, Ethereum and hundreds of other tokens via its exchange, mobile app and custodial wallet. It offers spot, margin and derivatives trading, staking and savings (earn) products, a DeFi gateway and an NFT marketplace, along with developer APIs and institutional services. OKX targets both retail and professional traders with advanced trading tools, deep liquidity and security controls, while positioning itself as a Web3 infrastructure provider for global markets.
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