Customer Experience Representative I

Datavant(1 day ago)

United StatesOnsiteFull TimeJunior$35,560 - $45,480Customer Experience

About this role

Customer Experience Representative I – Retrieval at Datavant is an entry-level customer support role focused on assisting Record Hub customers by responding to inquiries and providing consistent, high-quality service. The position emphasizes developing product knowledge and customer support skills within a fast-paced, high-volume environment.

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Required Skills

Communication
Active Listening
Customer Service
Call Center
Data Entry
Typing
Ticketing Systems
Problem Solving
Attention To Detail
Escalation

Qualifications

High School Diploma

About Datavant

datavant.com

Datavant is a data collaboration platform for healthcare that enables secure, privacy-first linking and sharing of clinical and real-world data. Its network includes 350+ real-world data partners, access to more than 80,000 hospitals and clinics, and reaches 70% of the top 100 largest health systems. Datavant provides de-identification, record-linking and governance tools to enable analytics, research, and commercial decision-making without exposing identifiable patient information. Life sciences companies, health systems, payers, and data partners use its platform to combine distributed datasets for insights while maintaining regulatory and privacy controls.