Senior Associate, Platform Operations (Base Hong Kong)

Lalamove(23 days ago)

Kuala Lumpur, MalaysiaOnsiteFull TimeMedior$70,996 - $95,821 (estimated)Operations

About this role

The Associate / Senior Associate, Platform Operations role in Kuala Lumpur supports marketplace growth and efficiency by combining data insights with local market intelligence. The position focuses on optimizing commercial levers and platform tactics to ensure a strong user experience and healthy supply-demand balance. It also contributes to product development through continuous feedback and close collaboration with city operations and cross-functional teams. The role sits within the Platform Growth and Operations team of a tech platform company.

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Required Skills

Data Analysis
Marketplace Strategy
A/B Testing
Performance Measurement
Pricing Strategy
Supply-Demand Optimization
User Retention
Driver Incentives
Campaign Design
Project Management

+8 more

About Lalamove

lalamove.com

Lalamove is an on‑demand logistics and delivery platform that connects consumers and businesses with a network of drivers for same‑day and last‑mile deliveries. Using its app and web portal, customers can book couriers, vans, or trucks in one click for parcels, bulky goods, scheduled moves, or on‑demand jobs. The service offers real‑time tracking, transparent pricing, and flexible vehicle options, plus enterprise tools for high‑volume and business logistics. Lalamove operates in many cities worldwide, aiming to make local deliveries faster and more convenient.