Senior Operations Manager

Bolt Technology(1 month ago)

HybridFull TimeSenior$116,240 - $155,261 (estimated)Operations

About this role

Senior Operations Manager role responsible for leading local operations in Tanzania to scale the marketplace, improve rider growth, and maintain a safe and compliant platform. The position has direct ownership of mission-critical KPIs and works closely with cross-functional and HQ stakeholders to drive measurable impact across the city. The role influences supply retention, rider lifecycle, platform safety, and expansion efforts while shaping operational strategy in a fast-paced environment.

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Required Skills

Driver Engagement
Retention
Marketplace Performance
Unit Economics
City Operations
Supply Demand
Rider Growth
Platform Safety
Compliance
Risk Management

+7 more

About Bolt Technology

bolt.eu

Bolt is an all‑in‑one mobility platform and app that provides ride‑hailing, food and grocery delivery, car and scooter rentals, and business travel services. It connects riders, drivers and merchants across 600+ cities in 50+ countries, offering on‑demand transport, deliveries and micromobility through a single app. Bolt focuses on affordability and convenience for consumers while providing tools and opportunities for drivers/partners and businesses. Users can get a ride in minutes or manage corporate travel and deliveries from the same platform.