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Senior Associate, Workforce Management at Jobgether - ApplyBlast

Senior Associate, Workforce Management

Jobgether

19 hours ago

Remote

Full Time

Senior

0 applicants

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About this role

The Senior Associate, Workforce Management is responsible for building, publishing, and maintaining schedules for customer experience teams, ensuring effective coverage and scheduling accuracy. This role involves collaborating with cross-functional teams to manage workforce planning, performance monitoring, and process automation. The position requires expertise in workforce management principles and proficiency with WFM platforms to optimize staffing and operational efficiency.

Responsibilities

Build and maintain workforce schedules for customer experience teams
Manage anticipated shrinkage and ensure effective staffing coverage
Analyze performance metrics and recommend scheduling improvements

Skills

About Jobgether

jobgether.com

Headquarters

Brussels, Belgium

Company Size

11-50 employees

Founded

2020

View Profile

Jobgether is a remote job platform and career tool designed specifically for senior professionals with 10+ years of experience. It uses AI-powered matching to surface relevant remote and flexible roles, providing match scores, CV review, LinkedIn optimization, and one-click auto-apply. The platform also offers networking guidance and career coaching to help experienced professionals improve their positioning and land the right opportunities faster.