Senior Bot Specialist

RingCentral(4 months ago)

HybridFull TimeSenior$104,781 - $141,358 (estimated)Artificial Intelligence

About this role

Acquire BPO is hiring for a RingCentral account role to help build an advanced AI-driven chatbot supporting RingCentral’s communications product suite. The position focuses on creating a sophisticated, goal-oriented virtual assistant that can answer complex questions and provide technical troubleshooting. The role partners closely with a broader team to improve customer service outcomes through AI-driven personalization and automation.

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Required Skills

Chatbot Development
LLMs
Prompt Engineering
Conversation Design
Natural Language Processing
API Integration
Database Interaction
Dialogflow CX
Python
JavaScript

+5 more

About RingCentral

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