Senior CCaaS Solution Architect
Unisys(21 days ago)
HybridFull TimeMedior$0 - $0Information Technology
Apply NowAbout this role
The CCaaS Solution Architect designs cloud-based contact center architectures to improve customer engagement and enable enterprise integration. The role focuses on creating scalable, secure solutions that leverage emerging CCaaS technologies such as AI-enabled features and omnichannel routing while supporting broader business objectives.
Required Skills
- Solution Architecture
- System Integration
- CRM Integration
- ERP Integration
- Cloud Security
- Database Technologies
- AI Features
- Omichannel Routing
- Technical Leadership
- Project Planning
+1 more
Qualifications
- BA/BS Degree
About Unisys
unisys.comUnisys is a global technology solutions company for cloud, data and AI, digital workplace, logistics and enterprise computing solutions.
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