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© All Rights Reserved. ApplyBlast.com
Empower AI
The Senior Computer User Support Specialist provides on-site and remote IT support to federal agency users, handling incident resolution, technical troubleshooting, and customer service for hardware, software, and network issues. This role involves processing and resolving support tickets, documenting problem details, and escalating complex issues to ensure timely service delivery. The position requires strong communication skills and the ability to work effectively with diverse teams and stakeholders.
Headquarters
Reston, Virginia, United States
Company Size
1001-5000 employees
Founded
1989
Empower AI is a U.S. federal government contractor providing artificial intelligence and technology solutions to the military and civilian agencies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Empower AI.
24% below the average for this role
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