Senior Conversational Designer
BlueCross BlueShield of Tennessee
About this role
A Senior Conversational Designer at BlueCross BlueShield of Tennessee creates scalable conversational journeys for members and communities using UX design, linguistics, and AI awareness. The role involves designing intuitive experiences across digital and voice channels while aligning with the organization's mission of affordable healthcare.
Skills
Qualifications
About BlueCross BlueShield of Tennessee
bcbst.comLearn more about BlueCross BlueShield of Tennessee (BCBST) health insurance and the medical, dental and vision plans we offer for employers, individuals and families.
Recent company news
Chattanooga Times Free PressBlueCross BlueShield of Tennessee to lay off 95 workers, cut vacant jobs
Sep 5, 2025
Insurance BusinessBlueCross BlueShield of Tennessee to cut nearly 100 jobs
Sep 8, 2025
Local 3 NewsBlueCross BlueShield of TN laying off around 95 more employees, cutting 28 vacant positions
Sep 9, 2025
WATE 6 On Your SideBlueCross BlueShield of Tennessee lays off 95 people, cuts 28 vacant positions
Sep 8, 2025
WSMVBlueCross BlueShield of Tennessee laying off nearly 100 people, eliminates dozens of other vacant positions
Sep 6, 2025
About BlueCross BlueShield of Tennessee
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for BlueCross BlueShield of Tennessee.
Salary
$120k – $176k
per year