Senior Conversion Rate Optimisation Manager
Quadient
About this role
Quadient is seeking a Sr Manager of Customer Experience (CX) and Conversation Rate Optimization (CRO) who will oversee the customer journey for its E-commerce team, focusing on enhancing customer engagement and boosting growth through strategic initiatives. The role involves developing and implementing UX and CRO strategies, analyzing data, conducting tests, and collaborating across teams to optimize performance and customer satisfaction.
Skills
About Quadient
quadient.comQuadient is a global technology company that helps organizations design, automate and deliver meaningful customer experiences across physical and digital channels. It provides customer communications management (CCM) and document process automation software, mailing and shipping systems, and parcel locker and logistics solutions, plus services for journey mapping and personalization. Quadient combines hardware, cloud software and professional services to improve operational efficiency, compliance and personalized engagement for enterprises and postal operators worldwide. Founded from a long heritage in mail and mailing equipment (formerly Neopost), Quadient focuses on connecting companies and customers through smarter communications.
About Quadient
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$137k – $183k
per year