Senior Customer Architect

Elastic(1 day ago)

HybridFull TimeSenior$142,119 - $190,118 (estimated)Customer Success

About this role

Elastic is seeking a Senior Customer Architect to act as a trusted technical advisor, helping customers understand and effectively implement Elastic solutions in areas like Observability, Cybersecurity, and Enterprise Search. The role focuses on driving customer success, adoption, and expansion of Elastic's cloud-based platform to meet business objectives.

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Required Skills

Elastic
Observability
Cybersecurity
Kubernetes
Cloud Solutions
Data Analysis
Solution Design
Customer Success
Technical Support
AI

About Elastic

elastic.co

Elastic is the Search AI company that delivers the Elastic Search AI Platform to help organizations find answers and drive outcomes from their data. Built on Elasticsearch and the Elastic Stack (Kibana, Beats, Logstash), it provides solutions for enterprise search, observability, security (SIEM), and analytics to search, analyze, and visualize logs, metrics, and other data in real time. Available as cloud-hosted and self-managed deployments, Elastic offers APIs, machine learning, vector search, and developer-friendly tools rooted in open-source technology. Customers use Elastic to accelerate time-to-insight, detect and investigate threats, troubleshoot applications, and build rich search experiences.

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