Texicare
The Senior Customer Experience Advocate serves as a subject matter expert and escalation point for complex member and stakeholder inquiries at Texicare, a mission-driven health affiliate of Texas Mutual. This role involves interpreting plan documents, resolving claims and billing discrepancies, and providing guidance to team members to ensure a seamless and compliant customer experience. The position requires strong leadership skills to coach advocates, improve processes, and maintain high service standards in a fast-paced healthcare environment.
Texicare is a Texas-focused healthcare provider that designs affordable, easy-to-use coverage specifically for small businesses in Texas. The company emphasizes value and simplicity—helping employers put “more in your pocket” while offering guidance and local expertise on benefits. Texicare positions itself as a small-business partner for navigating and managing healthcare options in the Texas market.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Texicare.
Texicare didn’t post a salary, so this is our estimate from similar listings.