Vector Limited
A Senior Customer Resolutions Specialist at Vector manages complex customer complaints, investigates issues thoroughly, and works with various teams to deliver fair, timely outcomes. The role involves balancing hands-on management with coaching, stakeholder engagement, and leveraging modern tools and AI to improve customer experience.
Headquarters
Epsom, Auckland, New Zealand
Company Size
1001-5000 employees
Founded
1999
Vector is a New Zealand-based energy infrastructure company that owns and operates electricity and gas networks and provides related services to homes and businesses. It delivers network operations, metering and digital platforms, and supports distributed energy integration including EV charging and smart energy solutions. Focused on innovation, Vector is driving the transition to a low‑carbon, decentralized "new energy" future through technology, network planning and partnerships with customers and industry stakeholders.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Vector Limited.
Vector Limited didn’t post a salary, so this is our estimate from similar listings.
Customer Resolutions Advisor
Onecom
Customer Care Retail Resolutions Case Manager
Commonwealth Bank of Australia
Team Leader, Customer Resolutions
oraclecloudinfrastructure
Customer Resolutions Lead
Liberty Financial
Resolutions Investigator/Senior Resolutions Investigator
AWE plc
Team Leader, Customer Resolutions
Oracle