Senior Customer Service Agent (m/f/x)
FINN
About this role
A Senior Customer Service Agent at FINN is responsible for handling complex and escalated customer inquiries, ensuring an excellent customer experience across all service channels. The role involves analyzing challenges, finding sustainable solutions, and contributing to process improvements, while supporting team development and maintaining quality standards.
Skills
About FINN
finn.comFINN is a German mobility company that offers flexible monthly car subscriptions (Auto-Abo) with a fixed, all‑inclusive price. Their service bundles insurance, maintenance, taxes, registration and roadside assistance, and typically includes home delivery and simple online management. FINN aims to replace traditional leasing or ownership with short-term, digital-first subscriptions and easy vehicle exchanges. It targets drivers and businesses who want worry‑free, flexible access to a car without long-term commitment.
Recent company news
Barron'sMorgan Stanley Wealth Management Chief Jed Finn Explains the Company’s 3-Part AI Strategy
3 weeks ago
PRWeekNoodles & Company picks Ruder Finn as PR AOR
Aug 25, 2025
PlaybillWilliam Finn Celebrated at Barrington Stage Company August 19
Aug 19, 2025
PR NewswirePure Storage Names Patrick Finn as Chief Revenue Officer
Nov 4, 2025
ShowrizMemorial for Composer William Finn: Infinite Joy
Aug 20, 2025
About FINN
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for FINN.
Salary
$103k – $139k
per year
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