Customer Care Agent Energy Efficiency (Call Center) - REMOTE
ICF(7 days ago)
About this role
A Customer Care Agent at ICF focuses on delivering exceptional customer experience support within the energy efficiency sector through multiple communication channels. The role involves assisting program participants, providing technical advice on energy-saving technologies, and coordinating customer inquiries in a fast-paced, paperless environment.
Required Skills
- Customer Service
- Call Center
- MS Word
- MS Excel
- Technical Support
- Energy Efficiency
- Data Entry
- Communication
- Problem Solving
- Customer Support
About ICF
icf.comWe work with hundreds of companies and governments to plan, design, and implement transformative projects. Learn more about ICF.
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