Senior Customer Service Representative
Clinical Careers Page(1 month ago)
About this role
A Senior Customer Service Representative at Meritain Health (an Aetna/CVS affiliate) is a full-time, permanent work-from-home role supporting CVS Health’s customer-facing operations. The role serves as a frontline contact for members and providers across phone, online and written channels, operating within the company’s broader health solutions services.
Required Skills
- Customer Service
- Microsoft Office
- Multitasking
- Communication
- Search Engines
- Metric Based
- Call Center
- Medical Terminology
- Insurance
Qualifications
- High School Diploma or G.E.D.
About Clinical Careers Page
cvshealth.comCVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.
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