Customer Care Consultant
AIG(3 months ago)
About this role
AIG is hiring a Customer Care Consultant to support customers across consumer and commercial insurance products through multiple channels (phone, email, and digital). The role sits within the Customer Care contact center, helping deliver a personalized, customer-centric service experience while supporting business growth objectives. It is part of AIG’s broader effort to reimagine how customers manage risk and improve their experience.
Required Skills
- Customer Service
- Inbound Calls
- Email Support
- Digital Support
- Call Center
- CRM
- Policy Servicing
- Renewals
- Retention
- Cancellation Rescue
+12 more
Qualifications
- Certificate in General Insurance
- Health Insurance Certification
About AIG
aig.comAmerican International Group, Inc. (AIG) is a leading global insurance organization that offers a wide range of insurance and financial services across more than 190 countries and jurisdictions. Established in 1919, AIG specializes in property and casualty insurance, as well as life insurance and retirement solutions. The company is recognized for its innovation and commitment to customer service, consistently receiving awards for diversity and inclusion in the workplace. With a strong focus on risk management, AIG partners with clients to protect their assets and pursue growth opportunities.
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