Senior Customer Service Representative
Stryker(5 months ago)
About this role
A Senior Customer Service Representative who has developed extensive knowledge and experience in customer service processes. They serve as an experienced point of contact for internal and external customers, able to respond to inquiries and report issues when necessary. The role emphasizes maintaining strong customer relationships and effective cross-team communication.
Required Skills
- Order Processing
- Returns Management
- Email Handling
- Call Handling
- Customer Communication
- Invoice Disputes
- ERP
- Excel
Qualifications
- High School Diploma
- Relevant Training (Preferred)
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