Senior Customer Success Engineer

Delinea(1 month ago)

RemoteFull TimeSenior$151,873 - $202,083 (estimated)Customer Success

About this role

The Senior Customer Success Engineer (CSE) at Delinea plays a vital role as a technical partner within the Customer Success team, collaborating closely with Customer Success Managers and account teams to maximize customer value and accelerate the adoption of Delinea's Identity Security solutions. Key responsibilities include providing expert technical guidance, assisting with integration planning, and facilitating customer success initiatives, while also acting as a liaison to resolve complex support issues. The role demands strong communication skills, technical aptitude in cybersecurity (preferably in identity and access management), and the ability to prioritize effectively in a fast-paced environment.

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Required Skills

Customer Success
Technical Guidance
Strategic Initiatives
Architecture Reviews
Integration Planning
Customer Success Plans
Executive Business Reviews
Health Checks
Support Liaison
Troubleshooting

+13 more

Qualifications

Bachelor’s degree in a STEM field or equivalent professional experience

About Delinea

delinea.com

Delinea Inc. is a leading provider of identity security and privileged access management (PAM) solutions, offering AI-driven tools that secure privileged access across organizations in real time. Their cloud-native platform provides comprehensive capabilities for managing human, machine, and AI identities, allowing users to discover identities, safeguard access, and proactively combat identity-based threats. Trusted by thousands of organizations globally, Delinea emphasizes user-friendly interfaces and seamless integration with existing workflows to enhance security without hindering productivity.

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