Senior Customer Success Manager

Amperity(1 month ago)

HybridFull TimeSenior$120,000 - $160,000Customer Success

About this role

The Customer Success Manager at Amperity guides enterprise customers through the entire lifecycle of their engagement, partnering to define success and drive long-term value from the AI-powered Customer Data Cloud. The role acts as a strategic advisor and collaborator across Sales, Implementation, Product, and Engineering to ensure customer adoption, quantify business value, and support account growth. This position is focused on enabling customers to achieve business outcomes and expanding usage across large organizations.

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Required Skills

Customer Success
Adoption Management
Account Management
Stakeholder Management
Executive Communication
Presentation Skills
Storytelling
Cross-Functional Collaboration
Value Realization
Upsell

+6 more

About Amperity

amperity.com

Amperity is an AI-powered Customer Data Cloud that builds trusted, unified customer profiles and connects them to your data lakehouse. Its platform uses machine learning and identity resolution to reveal which actions lift revenue and to power real-time segmentation, personalization, and activation across channels. Enterprise consumer brands and retailers use Amperity to accelerate customer data activation, improve marketing ROI, and reduce the engineering effort required to turn raw data into measurable outcomes.