Senior Customer Success Manager
Algolia
About this role
Algolia is hiring a Customer Success Manager to advocate for existing customers and ensure they realize maximum value from the AI Search platform. The role partners with Account Executives and Solutions Architects to guide implementations, deliver product training, and capture customer feedback. It focuses on driving adoption, demonstrating ROI, preventing churn, and identifying expansion opportunities while serving as the voice of the customer internally.
Skills
About Algolia
algolia.comAlgolia is a search-and-discovery SaaS that provides fast, reliable, AI-powered search infrastructure for developers and enterprises. It exposes hosted APIs, SDKs, and UI libraries to build relevance-tuned, typo-tolerant, instant search experiences across web and mobile, supporting features like ranking, personalization, analytics, and vector/semantic search. Algolia also offers recommendations, A/B testing and relevance-tuning tools, plus a global edge infrastructure and integrations to keep latency low at scale. Companies use Algolia to deliver high-quality search and discovery that boosts engagement and conversion.
Recent company news
Business WireAlgolia Sweeps G2 Winter 2026 Rankings, Validated by Customers for Speed, Usability, and ROI
1 month ago
LATKA - B2B SaaS BlogHow Algolia Achieved $40M in Revenue: A Deep Dive into Their Growth Tactics
Jan 3, 2026
ForbesAlgolia Tops Google In Product Search — Windsurf May Not Help Much
Jul 13, 2025
Sourcing JournalAlgolia’s New Tech Aims to Help Companies Capitalize On Consumers’ Increasing Trust in AI
Jun 2, 2025
Business WireBeyond Model Benchmarks: Algolia CTO Xavier Grand Joins AI Day France 2026 Panel on Algolia’s Role in the GenAI UX Revolution
1 month ago
About Algolia
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Algolia.
Salary
$90k – $120k
per year