Senior Customer Success Manager
Algolia(27 days ago)
About this role
Algolia is hiring a Customer Success Manager to advocate for existing customers and ensure they realize maximum value from the AI Search platform. The role partners with Account Executives and Solutions Architects to guide implementations, deliver product training, and capture customer feedback. It focuses on driving adoption, demonstrating ROI, preventing churn, and identifying expansion opportunities while serving as the voice of the customer internally.
Required Skills
- Customer Adoption
- Product Training
- Project Management
- Technical Guidance
- Recommendations
- Feature Adoption
- ROI Documentation
- Churn Prevention
- Account Expansion
- Root Cause
+6 more
About Algolia
algolia.comAlgolia is a search-and-discovery SaaS that provides fast, reliable, AI-powered search infrastructure for developers and enterprises. It exposes hosted APIs, SDKs, and UI libraries to build relevance-tuned, typo-tolerant, instant search experiences across web and mobile, supporting features like ranking, personalization, analytics, and vector/semantic search. Algolia also offers recommendations, A/B testing and relevance-tuning tools, plus a global edge infrastructure and integrations to keep latency low at scale. Companies use Algolia to deliver high-quality search and discovery that boosts engagement and conversion.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Algolia
Similar Jobs
Customer Success Manager (Public Sector)
Box(1 month ago)
Enterprise Customer Success Manager
Pindrop(1 month ago)
Customer Success Manager II
Box(1 month ago)
Customer Success Associate
NICE(22 days ago)
Customer Success Partner
Property Finder(1 month ago)
Customer Success Manager – Asset Intelligence
MaintainX(1 month ago)