Senior Customer Success Manager
SuccessKPI Inc.(2 years ago)
About this role
SuccessKPI is a rapidly growing company that specializes in AI-driven analytics solutions for contact centers. Their platform helps improve customer experience by providing real-time insights, automation, and quality management tools. The company values innovation, teamwork, and supporting employee development in a flexible, remote work environment.
Required Skills
- Customer Success
- Analytics
- CRM
- Data Warehouse
- SQL
- Data Analytics
- Business Intelligence
- Support
- Communication
- Product Adoption
About SuccessKPI Inc.
successkpi.comSuccessKPI is an AI-driven workforce engagement platform focused on customer service and contact centers. It combines conversation intelligence, automated quality assurance, coaching workflows, and performance analytics to improve agent productivity and customer satisfaction. The platform delivers real-time guidance and actionable insights so CX leaders can identify training needs, reduce handle times, and boost key operational KPIs. Enterprises and contact centers use SuccessKPI to scale coaching, monitor quality, and optimize workforce performance.
View more jobs at SuccessKPI Inc. →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at SuccessKPI Inc.
Similar Jobs
Customer Success Manager
Placer.ai(5 days ago)
Renewals Manager - Customer Success
Pigment(25 days ago)
Sr. Customer Success Manager
Trunk Tools(5 days ago)
Customer Success Engineer- Seattle
Cribl(1 month ago)
AI Product Manager (Revenue Generation / Customer Success)
Ebury(5 days ago)
Manager, Customer Success
Boomi (5 days ago)