Senior Customer Success Manager
Zenoti(7 days ago)
About this role
Zenoti develops a comprehensive cloud-based platform for the beauty and wellness industry, helping over 30,000 service providers worldwide to streamline their operations and improve customer engagement. The company focuses on innovation, scale, and customer satisfaction, supporting clients of all sizes in transforming their businesses.
Required Skills
- Customer Success
- Product Expertise
- Data Analysis
- Relationship Building
- Communication
- Cross-Functional Collaboration
- Problem Solving
- CRM
- Data Analytics
- Strategic Thinking
About Zenoti
zenoti.comZenoti is a cloud-based software platform that streamlines operations for spas, salons, medi-spas, and fitness/wellness chains. It provides appointment scheduling and online booking, point-of-sale and payments, inventory and staff management, CRM and marketing automation, loyalty and gift-card capabilities, and enterprise analytics and reporting. Designed for multi-location and franchise businesses, Zenoti offers mobile apps and integrations to centralize operations, improve guest experience, and drive revenue growth. The platform emphasizes industry-specific workflows, scalability, and tools for large brands and franchise networks.
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