Senior Customer Success Manager
Wise
About this role
A Customer Success Manager at Wise owns the operational strategy and execution for a portfolio of high-value banking and fintech partners, ensuring their ongoing success and driving continuous improvement in payment solutions. The role involves collaborating with multiple teams, managing stakeholder relationships, and optimizing operational performance to foster long-term partnerships.
Skills
About Wise
wise.comWise is a fintech company that provides low-cost international money transfers and multi-currency accounts for individuals and businesses. It uses the mid-market exchange rate with transparent, upfront fees and offers features like local bank details in multiple currencies, a multi-currency debit card, batch and business payments, and an API for automated payouts. Wise operates globally under multiple financial licences, focusing on speed, transparency and lower fees than traditional banks. Founded in 2011 (formerly TransferWise), it serves millions of customers worldwide.
About Wise
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Wise.
Salary
$124k – $166k
per year