Senior Revenue Operations Manager, Customer Success & Experience
MNTN(1 day ago)
About this role
The Sr. Operations Manager, CSX is responsible for scaling and optimizing Customer Success & Experience operations with a focus on operational rigor, data integrity, and actionable insights. The role partners cross-functionally with Customer Success, Sales Ops, Marketing Ops, Enablement, and Analytics to translate strategy into scalable execution that supports retention, expansion, and long-term customer value.
Required Skills
- Customer Success
- Operations
- Process Design
- Data Analysis
- Salesforce
- Gainsight
- Intercom
- Project Management
- Stakeholder Management
- Automation
+2 more
About MNTN
mountain.comMNTN (Mountain) is a Connected TV performance marketing platform that helps brands drive measurable conversions, revenue, site visits and other outcome-based goals through streaming TV advertising. Branded as "Performance TV," the platform combines audience targeting, creative delivery, campaign buying and cross‑device attribution to plan, optimize and measure CTV campaigns toward specific business outcomes. MNTN positions itself for marketers and agencies who want TV-scale reach with digital-style measurement and optimization.
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